Terms of Use
Welcome to TransApp. By downloading, accessing, or using our services, you agree to comply with the following Terms of Use. Please read them carefully.
1. Eligibility
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You must be at least 18 years old to create an account.
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You are responsible for ensuring the accuracy of the information you provide.
2. Use of Services
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TransApp offers SmarTCab, SmarTBike, and SmarTDel services.
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You agree to use these services lawfully and responsibly.
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Misuse, fraudulent bookings, or harassment of drivers/riders will result in account suspension or termination.
3. Payments
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Service charges are displayed in the app before booking.
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Payments may be made via cash, mobile money, or card.
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Failure to complete payment may result in restrictions on your account.
4. Safety
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All drivers/riders are vetted, but users must also exercise personal caution.
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TransApp is not liable for lost items during rides or deliveries unless negligence is proven.
5. Limitation of Liability
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TransApp strives to provide reliable services but does not guarantee uninterrupted availability.
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We are not responsible for delays caused by traffic, weather, or unforeseen circumstances.