Terms of Use - TransApp

Terms of Use

Welcome to TransApp. By downloading, accessing, or using our services, you agree to comply with the following Terms of Use. Please read them carefully.

1. Eligibility

  • You must be at least 18 years old to create an account.

  • You are responsible for ensuring the accuracy of the information you provide.

2. Use of Services

  • TransApp offers SmarTCab, SmarTBike, and SmarTDel services.

  • You agree to use these services lawfully and responsibly.

  • Misuse, fraudulent bookings, or harassment of drivers/riders will result in account suspension or termination.

3. Payments

  • Service charges are displayed in the app before booking.

  • Payments may be made via cash, mobile money, or card.

  • Failure to complete payment may result in restrictions on your account.

4. Safety

  • All drivers/riders are vetted, but users must also exercise personal caution.

  • TransApp is not liable for lost items during rides or deliveries unless negligence is proven.

5. Limitation of Liability

  • TransApp strives to provide reliable services but does not guarantee uninterrupted availability.

  • We are not responsible for delays caused by traffic, weather, or unforeseen circumstances.